Privacy Policy

Information We Collect

When you inquire about our services, request a quote, or book a trip through Adventure By You, we collect information you provide directly, which may include your name, email address, phone number, mailing address, travel dates and preferences, passport or identity details required by airlines or accommodation partners, and payment information. We do not store full payment card numbers on our own systems — payment is processed through our vendor partners (airlines, charter operators, hotels, yacht brokers, and payment processors) directly.

We also collect information automatically when you visit our website, including your IP address, browser type, pages viewed, and referring site, through standard analytics tools.

How We Use Your Information

We use the information we collect to plan and coordinate your travel arrangements, communicate with you about inquiries and bookings, share necessary details with the third-party vendors who fulfill your trip (airlines, hotels, charter operators, ground transportation, and similar partners), send you updates about your booking, and, where you have opted in, share news and offers relevant to your travel interests. We do not sell your personal information.

Sharing With Third Parties

As a travel concierge, Adventure By You acts as an orchestrator between you and the specialist vendors who deliver each element of your trip. To arrange your travel, we routinely share relevant booking details with airlines, private aviation operators, hotels and villa managers, yacht charter companies, ground transportation providers, and other service partners. Each of these partners maintains its own privacy practices governing the information you provide to them directly.

We may also share information with service providers who support our own operations, such as customer relationship management, email, and payment processing platforms, solely to help us provide our services to you. We may disclose information if required to do so by law, or to protect the rights, property, or safety of Adventure By You, our clients, or others.

Data Retention

We retain client and booking information for as long as necessary to provide our services, maintain accurate business and tax records, and comply with legal obligations. If you would like us to delete information we hold about you, contact us and we will do so except where retention is required by law or necessary to resolve disputes.

Cookies and Website Analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve the browsing experience. You can control or disable cookies through your browser settings; doing so may affect certain website features.

Your Choices

You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email we send. You may also request access to, correction of, or deletion of the personal information we hold about you, subject to our legal and business record-keeping obligations.

Children's Privacy

Our services are intended for adults arranging travel for themselves and their families. We do not knowingly collect personal information directly from children. Information about minors traveling as part of a family itinerary is collected from the adult client for booking purposes only.

Security

We take reasonable measures to protect the personal information you share with us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The "Effective" date below indicates when it was last revised. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@adventurebyyou.com.